Thank you for purchasing LG product. Please follow below steps to
complete the entitled gift registration and redemption:
Step 1: Register the product
purchased on LG Electronics HK official website.
- URL:
https://www.lg.com/hk_en/support/product-support/product-registration/.
- Once completed, a product registration confirmation email will be sent to you
within 24 hours after submission.
- Print the product
registration confirmation email as the supporting document for the gift redemption purpose.
Step 2: Submit the gift registration online.
- Click “Next” below to start the gift registration online.
- Once the online registration form is submitted successfully, an email and/or a
WhatsApp* notification for
the gift registration
confirmation will be
sent in accordance with the information you provided.
<*WhatsApp notification is only
available with the valid Hong Kong mobile phone number provided.>
Step 3:
Confirmation of gift collection period -
Once your gift registration has been verified, you will receive an email and/or WhatsApp* confirmation
for the gift collection period.
<*WhatsApp notification is only
available with the valid Hong Kong mobile phone number provided.>
Step 4: Gift
collection at the selected redemption centre
- Once you have received the confirmation of gift collection period, please bring
along
ALL the following supporting documents
to the redemption center location previously
selected
within the designated gift collection
period.
- Supporting documents required
for gift collection:
1)
Customer’s original copy of the HKID Card / Passport as
registered
2) Eligible purchase
invoice and electronic payment receipt with date falling within the promotion period (original and
photocopy)
3) The email or WhatsApp confirmation
for gift collection period
4)
Relevant product online registration confirmation email (printable
version)
- If the registrant authorized the
representative to collect the entitled gift, the authorized representative must present the
additional supporting documents below when gift
collection:
1) Authorization
letter signed by the registrant
2)
Registrant’s valid ID Card
* Gift Delivery: Eligible customer will receive a Delivery Arrangement Confirmation call.
Please fill in the information carefully. If customers
intend to change the submitted information, customers will be required to provide the relevant
document to LG ELECTRONICS HK LIMITED as a proof of evidence.
Please feel free to visit
https://www.lg.com/hk_en/support/promotion-gift/
for details of terms and conditions for promotion gift redemption policy.